Frequently Asked Questions
1. What is 360 Diagnostic & Health Services Pvt Ltd (360 DHSPL)?
It is your Knowledge Partner & Consultancy Hub. Whenever you need an organisation to hand hold
with you through your healthcare related needs, we are a one stop shop.
2. What is 360 HEALTH?
It is a division (vertical) of the 360 DHSPL which provides the consultancy for implementation
of Quality Management System (QMS) in your organisation enabling you to apply for NABL &/or NABH.
3. What is 360 HELP?
Health Education & Learning Protocols (HELP) is a division (vertical) of the 360 DHSPL which provides
the training for implementation of Quality Management System (QMS) in your organisation, enabling
your employees to get trained on internal audit for NABL.
4. Why is the training done by 360 HELP so popular?
We are the No.1 company in private sector doing such large-scale training programs for healthcare
professionals. So far, we have conducted more than 120 training workshops across more than
80 cities in India and trained more than 2500 professionals.
5. Why are the 360 HELP trainings the best?
Our faculty and training experts are the best in the industry with an average experience of more than
20years per expert. They make a paradigm shift in the way the trainings are conducted and provide
trainees with practical based teaching.
6. Is this training recognised?
Yes. It is a recognised training from NABET for QMS & IA in 15189-2012 and you will get the certificate
duly approved by NBQP after you successfully complete your training.
Accreditation No NBQP/LMS/1922 109 P
7. What is the duration of this training?
Quality management System and Internal Auditor training as per ISO 15189-2012 is a 4-Days training
8. What is NABL?
NABL is a certification and accreditation that indicates that a Medical Laboratory provides quality
results based on NABL standards. It is a part of the Quality Council of India (QCI).
9. Why should I do this training?
It is a must before you can be a part of a NABL lab quality set up. So, the earlier the better.
10. Are there other trainings provided by 360 HELP in Quality in Healthcare?
We provide trainings on:
- Quality management System and Internal Auditor Training Update as per ISO 15189-2012- 2 Days
- Quality Assurance & Quality Controls-1 Day
- Quality Management System and implementation of NABH Standards-3 Days
- Safety and Quality Management System in Blood Banks- NABH Standards-2 Days
- Quality Standards for Phlebotomists- 1 Day
11. Do we have training on soft skills?
Yes. We conduct training on Communication Skills in Healthcare-1 Day
12. Where can I get my training on ISO 15189-2012?
On the home page itself, we have displayed the calendar for trainings. You can choose the city nearest
to your place of work and the dates suited to your schedule.
13. Are there any other trainings or courses that can I do with 360HELP?
Yes. We also conduct 100 Hours course on skill enhancement in Quality & Safety aspects in Phlebotomy, duly recognised by the Quality Council of India (QCI)
- SO-15189-2012 Training
- ISO 15189-2012 Update
- NABH for Hospitals
- NABH for Blood banks
- QA and QC training
- Quality and Safety in Phlebotomy
14. How can I engage 360 HEALTH consultancy in implementing protocols for NABL?
We are just a phone call away. Kindly call 9810059996 for any such needs. You can also write to us:
enquiry@13.127.144.185
15. What is NABH?
NABH is a certification and accreditation that indicates that a Hospital provides care based on NABH
standards.
16. Why is it important for us to get the NABH accreditation?
A holistic patient care is a critical need in a hospital and NABH guidelines help implement the global
best standards to achieve this all-round care.
Moreover, based on IRDA mandate all Hospitals empanelled with Insurance are required to get
NABH Entry Level certification before June 2018.
17. How can I engage 360 HEALTH consultancy in implementing protocols for NABH?
We are just a phone call away. Kindly call 9810059996 for any such needs. You can also write to us:
enquiry@13.127.144.185
18. How much time will it take to implement the protocols for NABL/NABH?
It may vary with the scope of work and size of your Lab/Hospital. However, average period before you
can apply to the accreditation body is around 6-9 months
19. Will you be able to provide a holistic quality improvement approach?
Yes.
We have the best of faculty and advisory drawn from the industry. Our quality managers have in
depth knowledge and will hand hold your organisation to implement quality as per the requirements.
20. Will 360 HEALTH get us the NABL/NABH accreditation?
We help in implementing quality protocols that will enable you to apply for accreditation.
We neither influence nor promise the accreditation.
However, in our experience if your internal audit is near perfection, it should not at all be difficult to get
any accreditation.
21. Do we need additional manpower to implement quality in our organisation?
Yes.
It is prudent to engage a full-time quality manager. She will co-ordinate with the team of experts from
360 HEALTH and help implement protocols faster. It not only saves on time, it is a mandatory
requirement of the accreditation process.
22. Can you provide us with a quality manager?
We have a resource pool of quality managers and Certified Professionals for Quality Implementation
in Healthcare (CPQIH).
We could recommend a resource from our pool to suit your requirement.
23. What are the other services that make the quality implementation an easy reality?
Quality implementation is an on-going process. It is not at all a one-time achievement. Constant
improvement is mandated once you engage with us.
We also have a tie up with a software company that can be engaged to fast track implementation of
quality through their software and application tools.
24. What is the cost involved in consultancy on NABL or NABH quality implementation?
It varies with the scope of work and the size of the Lab/Hospital.
For further information: Kindly call 9810059996 for any such needs. You can also write to us:
enquiry@13.127.144.185
